A distraught mother is warning the parents that when a “living nightmare” ended after purchasing a journey insurance after a dream holiday, when her 19-month-old daughter suffered a brain bleeding.
31-year-old Natasha Sergeant has been forced to raise money for a private medical flight, for a cost of £ 119,000 to move her daughter Sienna-Rose from Mexican Holiday Spot Cancan to the UK.
Crokesteth’s mother-in-law near Liverpool said that she extracted insurance for the family using a comparison website, but admitted that it had become invalid due to an “honest mistake” on her daughter’s medical record.
“I thought I did it correctly; This was an honest mistake. You never think you will be in this position, “he told Independent,
Ms. Sergeant said she was on holiday in tropical paradise with her partner Liam Milan, 39, and children 13, Liam, 11, when the child suddenly fell while playing with her brothers.
Siana-Rose was taken to three different hospitals, before the doctors gave their life-saving surgery to remove the part of the clots. A blood clot lives in the left part of his brain and is unknown what is the cause of bleeding.
Toddler is currently being treated at the Cancan General Hospital, where she has been over a week, and is waiting for a medical flight home. However, without insurance, the family has been left to raise money to pay expensive medical bills.
Now, Ms. Sergeant is warning others to “triple check” her medical records and make sure the details are “spot on” before receiving the medical cover.
He said, “We took a policy on a comparison website, but when he was a child, he was visited several hospitals for jaundice and bronchitis and we did not disclose all the dates, so insurance was invalid,” he said.
Ms. Sergeant, who worked as a healthcare assistant, said Siana-Rose “was completely fine”. When she flew out last week, but on a holiday she fell five days and two hours of space vomited about 50 times before they could seek any help.
“We were trying to take him to different hospitals. Eventually he had a CT scan in which it was discovered that he had a brain bleeding, “said Ms. Sergeant.
“Doctors said that his brain was swollen and there were many fluids, so he needed emergency surgery.”
Talking about the examination as “frightening”, Ms. Sergeant said that Sienna-Roz was badly spoiled after her operation and suffered from fever.
“On the first day of the operation, she was fine, she was drinking alcohol, and we were going to start her to go back to food. Then, the next day he took a bad turn and is not the same since then, ”he said.
Only one person is allowed to visit Sienna-Rose at a time, meaning that parents are taking it in turn to sit with their bedside, while the other takes care of their son.
However, on one occasion, Ms. Sergeant was refused to enter the hospital as she was wearing a “flip flop” and “holiday clothes”.
He said, “He refused to enter the hospital, he said that I need to buy some clothes first. It was frightening, I was crying and begging them to take him in and look at him,” he said.
Sienna-Rose, who is not fit to fly commercially, is ready to take an 11-hour flight in the UK with an air ambulance on Saturday, when Ms. Sergeant gave a funding of about £ 150,000 on Gofundme.
Lia’s Wings, a UK charity that helps arrange for children transfer transfer, also donated £ 20,000 to the reason and is now helping to coordinate transfer and will look after the integration of Sienna-Rose in NHS care.
Charity stated that this money is used to pay for £ 119,000 medical flight homes and to pay for medical bills in Mexico.
“When we were quoted, I felt that we would have to stay here for a few months until she was fit to fly. I felt that we would never meet that money together, ”said Ms. Sergeant.
“It is important that we meet on that medical flight because if there was any other problem, she could put it in danger. I am nervous for the flight because anything can happen, ”he said.
A foreign, Commonwealth and Development Office (FCDO) spokesperson said: “We are supporting the family of a British national in a hospital in Mexico and in touch with local authorities.”
